Frequently Asked Question
How I can rent a scooter?
- You could book 1 day before the rent date
- After booking, please fill the support document such as return flight ticket, hotel voucher, passport/Citizen ID/International driving license by email or what’s app chat
- After the transaction, you must left one of your ID (citizen ID or others ID)
Is it possible to deliver the scooter to Ngurah Rai airport? How much it will cost?
- Yes, of course. We could deliver the scooter to Ngurah Rai Airport for free charge. Please send your flight details by what’s app chat.
How I would know who will deliver the scooter and the location?
- Our staff will contact and tell you the exact location for the transaction.
How to cancel the booking?
- Contact us by email or what’s app chat to cancel the reservation 3 days prior before the rent date
- Only for the customer who already pay in advance, the return process depends on the Bank regulation (up to 5 – 14 days weakdays)
Is it possible to change the rent date?
- Yes, it depends on the scooter availability and no charge needed.
Is there any discount for long term rent?
- Yes, of course. You will get 10% discount for 7 days rent.
- You will get 15% discount for 15% days rent.
- You will get 20% discount for 21 days rent.
Do I need driving license to rent a scooter?
- Domestic tourist must have SIM C
- International tourist must have International driving license.
What kind of petrol that I can use to fill the scooter tank? And where I can get it?
- You could fill the scooter tank with premium, pertalite and pertamax in Gas Station or local shop.
Is the rent price include the insurance?
- No, you could get insurance for IDR 1.000.000. The clause is IDR. 100.000 per panel and maximum is 10 panel with additional cost IDR. 100.000.
- If the reparation cost up to IDR. 1.000.000, the balance will be burden to the renter/lessee.
Can I drive outside Bali Island?
- It is not allowed in any situation and condition, except you’ve got written approval from us. This violated will cost you 2 times of the rent value.
Can I leave the key and scooter to Hotel/Villa staff for the return?
- No, you can’t. But in emergency situation you can do it with our approval.
Can I keep belonging in the scooter seat?
- Yes, you can. But the space it’s not big enough and it is not recommended to keep your belonging in the scooter seat.
Can I bring my surf board?
- Yes, you can. We can set surf rack in the scooter with additional cost IDR. 20.000.
How far I can drive with the scooter?
- You can drive the scooter everywhere as long in Bali Island.
What can I do if there any problem with the scooter?
- Contact our staff directly. As soon as possible we will help you to fix the problem.
Can I pay with foreign currency?
- Yes, you can. Accordance with the valid rupiah exchange rate.